Our vision is to deliver the best possible banking, products and services experience uplifting the barrier amongst the reach of people towards banking and serving them. Our credo brings to life our internal values. These values drive our performance and help us perform our best every day, delivering more for all stakeholders and serving clients with a broad range of products and services.
We perform our best every day so we can do more for our:
SHAREHOLDERS COMMUNITIES COLLEAGUES CUSTOMERS
We strive to always:
- Exceed customer expectations
- Do the right thing
- Think long-term business
- Work together as a team
- Employment Opportunities
Ensuring that we are serving customers well, remains key to delivering long-term franchise value. Our commitment to serving customers has resulted in the following accolades:
- From establishment with more than 1000+ employees, 10 million customers, across various cities and towns and more than 40 districts.
- Our business received a huge success and support from the consumers and customers. In addition, we enhanced our market share of loan and FMCG goods.
- We strive to develop stronger and higher-value customer relationships through an intense focus on delivering a differentiated experience across all of our distribution platforms, including our branches, online, telephone, mobile platforms.
At Shikhar, we strive to build a diverse and inclusive organization positioned to support the growth of our colleagues and our communities. We are proud of our strategic partnerships with a number of diversity-focused organizations.
Community involvement is one of our principal values. We strive to contribute to a better quality of life by serving the communities across our footprint through employee volunteer efforts, a foundation that funds a range of profitable organizations, and executives who provide board leadership to community organizations. These efforts contribute to a culture that promotes positive employee morale and provides differentiated brand awareness in the community while making a positive difference in the communities we serve. We believe our strong commitment to our communities provides a competitive advantage by strengthening customer relationships and increasing loyalty.
To serve our shareholders and retain their support, we are committed to the clear and transparent communication of our performance, strategy, and governance. Further, we will seek to optimize long-term returns by:
- Striving to deliver attractive risk-adjusted returns by making good capital and resource allocation decisions, being good stewards of our resources and rigorously evaluating our execution.
- Operating with a strong balance sheet with regards to capital, liquidity, and funding, and with a well-defined and prudent risk appetite.
- Maintaining a balanced business mix between commercial banking and consumer banking.
We strive to have a positive impact by putting our heritage into practice, achieving shareholders objectives and maximizing employees & customers benefits through continuance development considering the environment in all our practices.